Privacy Policy

This website is owned and operated by Zest eDiscovery, LLC. We respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it. This Privacy Policy applies to information we collect through our website as well as information we collect offline.

This policy describes the type of information we collect from or about you and/or that you may provide us when you visit and/or use this website or otherwise interact with us.

By accessing the website or providing us any information, you acknowledge this Privacy Policy and agree to be bound by the terms hereof, our Terms of Use, and any other terms or policies we post on our website. If there is anything you do not understand, please email any inquiry to privacy@zestediscovery.com. If at any time you do not agree to this Privacy Policy, please do not use our website or provide us with any Personal Information.

We reserve the right to change or update this Privacy Policy by posting such changes or updates to our website or emailing you notice of the changes. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. You can tell if this Privacy Policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Your continued use of the website or your provision of Personal Information to us following the posting of any amendment, modification or change shall constitute your acceptance thereof.

YOUR SECURITY

We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to server and systems, as well as employing industry-standard electronic security systems and password protections that guard against unauthorized access.

Unfortunately, despite our best efforts, the transmission of data over the Internet and electronic storage of data cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information we collect and maintain, any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for unauthorized circumvention of any privacy settings or security measures contained on our website.

YOUR RIGHTS

Various state laws provide you with certain rights. If you are a resident of any of those states, you may have the following rights:

  • The right to correct inaccuracies in your Personal Information
  • The right to request that we delete your Personal Information (unless we have a legal obligation to maintain such information)
  • The right to obtain a copy of your Personal Information from us that would allow you to transmit the data to another company
  • The right to opt out of the use of your Personal Information for purposes of targeted advertising
  • The right to opt out of the use of your Personal Information for profiling purposes

We will not discriminate against you for exercising your privacy rights.

HOW TO EXERCISE YOUR RIGHTS

If you believe you are a resident of any state that has passed applicable laws relating to your privacy rights, please send your request to exercise any of these rights to us at privacy@zestediscovery.com. Please note that we do not use your Personal Information for targeted advertising.

INFORMATION WE COLLECT

We collect various information that identifies you as a person (“Personal Information”) in three ways. First, we collect Personal Information that you provide to us. Second, we collect certain Automated Information that may contain Personal Information when you use our Website. Third, we collect Personal Information that others may provide to us about you as well as Personal Information about you that we may obtain through public sources.

Personal Information You Provide to Us

The Personal Information you provide to us is generally:

  • contact details including name, email, telephone number and address
    bank or credit card information, which may be collected by our third party payment processor
  • information about the legal matter(s) for which you have contacted or retained us
  • education and employment history if you have applied for employment with us

We collect Personal Information directly from you when you provide it to us. This typically occurs when you:

  • sign up for our email list
  • send us an email or other communication
  • apply for employment with us
  • send us your bank or credit card information for payment of our invoices

Automated Information

We may also collect information, some of which may be Personal Information, through automated means when you visit our Website (“Automated Information”) such as:

  • the IP address of the device you use to connect to the internet (which may include information about your geographic location)
    the unique identifiers of your device
  • your browser characteristics
  • your device characteristics
  • your operating system
  • information on actions taken by you on our website
  • dates and times of your visits to our website
  • the pages you accessed on our website

Third parties may also collect information via our Website through cookies, third party plug-ins, widgets, and other technologies in order to:

  • provide us with analytical information about your visit to our website;
  • provide us with analytical information about your interactions with our website

We do not plant cookies that track you across other websites, and we do not use cookies for marketing or advertising purposes.

Information Obtained From Third Party Sources

We may also collect information about you from third party sources. We may obtain your Personal Information from clients or other third parties in connection with our services for such parties. We may also obtain Personal Information about you from public sources, such as online search engines, real estate records, court records, and other such public records.

HOW WE USE THE INFORMATION WE COLLECT

Most commonly we will use your Personal Information in the following circumstances:

  • to provide services to you or our other clients;
  • to respond to your inquiries;
  • to communicate with you about our services or other topics that we believe may be of interest to you;
  • to administer your account;
  • to advertise our services to you;
  • to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • where you have asked us to do so, or consented to us doing so;
  • where we need to do so in order to perform a contract we have entered into with you;
  • where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests; and
  • where we need to comply with a legal or regulatory obligation.

SHARING PERSONAL INFORMATION WITH THIRD PARTIES

We are committed to maintaining your trust and we want you to understand when and with whom we may share Personal Information and information collected about you. We do not share your Personal Information with any third parties except as set forth herein.

We may disclose your Personal Information to outside individuals and/or companies that help provide the services we offer and to create, operate, and maintain our website. For example, we may share your Personal Information with other companies or individuals in order to:

  • manage a database of information;
  • distribute our marketing and other e-mails;
  • advertise our services to you;
  • provide data storage
  • provide data analysis;
  • provide fraud prevention; and
  • provide other services designed to assist us in developing and running our website, servicing our clients, and maximizing our business potential.
  • If we go through a business transition, including but not limited to, a merger or acquisition, your Personal Information may be shared as part of the negotiation of the transaction and will likely be among the assets transferred.

We may also disclose or share your Personal Information with other companies or individuals when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the website, to limit our legal liability and protect our rights or to protect the rights, property or safety of users of the website or the public.

OTHER WEBSITES

Our website may contain links or references to websites operated by third parties, or you may have come to our website using a link found in another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to our website. Such other websites are independent from us, and we have no control over, or responsibility for, their information, products or activities. Our privacy practices may differ from those of these other websites. If you provide Personal Information at one of these third party websites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please make sure you understand the other website's privacy policy before providing such website with any Personal Information.

YOUR CHOICES ABOUT HOW WE USE YOUR INFORMATION AND OPTING OUT

There are ways by which you can control how your Personal Information is used.

Tracking

You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Please visit your specific browser’s instructions for doing this. The “Help” function on most browsers contains information on how you can set your browser to notify you before accepting cookies, or you can disable them entirely.

Promotional Emails/Newsletters

If you do not wish to receive our promotional emails or newsletters, you may click the “unsubscribe” link found in emails we send to you. Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process. Opting out of receiving our promotional communications will not affect your receipt of service-related communications. In addition, if we have a data breach, or other such communications for which we have a legal obligation to inform you and/or to prevent fraud or harm to our website, our business, and/or third parties

Analytics

Our Website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of our website. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.

Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will not associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy.

Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage.

Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Website are used.

You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

DISCLOSURE FOR LEGAL PURPOSES

You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we are legally required to do so. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.

CHILDREN

We do not knowingly permit persons under 16 years of age to use the website, and we do not knowingly collect, use or disclose Personal Information from anyone under 16 years of age. If we determine upon collection of Personal Information that a user is under this age, we will not use or maintain such person’s Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 16, we will make reasonable efforts to delete such information from our records.

CONFIDENTIAL INFORMATION

We do not want you to send to us any confidential or proprietary information unless you have retained us as your counsel.

DELETION OF YOUR PERSONAL INFORMATION

You may request that we delete your Personal Information from our database and the databases of any other parties with whom we shared your Personal Information by emailing us at privacy@zestediscovery.com. We will not delete your Personal Information if we have a legal or ethical obligation to maintain such information.

ASSIGNMENT

We may freely assign this Privacy Policy or any of our rights and/or obligations hereunder to any successor.

CONTACT

If you have any questions about your privacy or security at the website, or wish to update your Personal Information, please send an email to privacy@zestediscovery.com.